How to Get Care at This Clinic
The Ladysmith Community Health Centre offers a range of services, including urgent care, mental health and substance use supports, and access to the Neurological Rehabilitation Outpatient Program.
You can visit the Urgent Care Centre for serious health issues that are not life-threatening. .
Walk-in only - no appointment necessary. Arrive early. Walk-in spots fill up fast. Check opening times before you go, in case the clinic is at capacity and no longer accepting patients that day.
When you arrive, a nurse or doctor will assess how urgent your condition is. You’ll be seen based on need — not the time you arrived.
When to Visit the Urgent Care Centre
Your family doctor or nurse practitioner knows your healthcare needs the best, call them first. If you can’t see them, visit this clinic for care for the following non-life-threatening health concerns.
When you arrive, a nurse or doctor will assess how urgent your condition is. People with more serious needs are seen first. Medical staff can run tests like X-rays or bloodwork and treat many issues on-site. If you need more advanced care, they can arrange for an ambulance to take you to the hospital. Wait times depend on how urgently you need care.
Common Illnesses
- Coughs, colds, sore throat (see health advice for when to come)
- Ear infections
- Urinary tract infections (also available through pharmacy)
- Allergic reactions or asthma (if you have trouble breathing, call 911)
- Skin conditions (rashes, skin irritation, minor wounds or itchy spots)
- Stomach pain, nausea, vomiting, diarrhea and constipation
- Minor illnesses, fevers or infections in children
- Infections or abscesses
Minor Injuries
- Sprains and strains
- Stitches for cuts
- Suture removal
- Stabilizing you for hospital transport if needed
Reproductive and Sexual Health
- Pregnancy testing and options
- STI testing and treatment
- Support and care after sexual assault
Sign Up for a Doctor or Nurse Practitioner
If you don’t have a family doctor or nurse practitioner, you can register to be matched when one becomes available.
Visit: healthlinkbc.ca/health-connect-registry
When to use the Emergency Department (ER)
If you or someone in your care is experiencing a life-threatening medical condition or serious injury, do not hesitate to go to the nearest emergency department or call 9-1-1. To find examples of urgent medical conditions that require immediate care, visit islandhealth.ca/Find-Care.
Ladysmith Community Health Centre
Neurological Rehabilitation Outpatient Program
Provides short-term rehab services to adults who have acquired significant neurological impairments that impact their ability to function. Therapy services available include Occupational Therapy and Physical Therapy.
To speak directly to a therapist call: 250-739-5788
Learn more about the program: Neurological Rehabilitation Outpatient Program
1111-4th Avenue
PO Box 10
Ladysmith, B.C.
V9G 1A1
250-739-5777
Hours of Operation
Urgent Care/Clinical Day Care:
June 23: At Capacity
June 24: 7:30 a.m. – 9:30 p.m.
June 25: 7:30 a.m. – 9:30 p.m.
June 26: 7:30 a.m. – 9:30 p.m.
June 27: 7:30 a.m. – 9:30 p.m.
June 28: 7:30 a.m. – 9:30 p.m.
June 29: 7:30 a.m. – 9:30 p.m.
For updates to urgent care hours of operation please call 250-739-5788 extension 54966.
Child Health Clinic:
Thursday: 9 a.m. - 3 p.m. - by appointment only
Youth Health Clinic:
Wednesday: 2 p.m. - 4 p.m.
Youth and Family Substance Use Services:
Monday - Friday: 8:30 a.m. - 5 p.m.
Adult Mental Health and Addiction:
Monday - Friday: by appointment only