How to Get Care at This Clinic
The Ladysmith Community Health Centre offers a range of services, including urgent care, mental health supports, laboratory services and medical imaging/radiology.
You can visit the Urgent Care Centre for serious health issues that are not life-threatening.
Walk-in only - no appointment necessary. Arrive early. Walk-in spots fill up fast. Call 250-951-9550 to check opening times before you go.
When you arrive, a nurse or doctor will assess how urgent your condition is. You’ll be seen based on need — not the time you arrived.
When to Visit the Urgent Care Centre
Your family doctor or nurse practitioner knows your healthcare needs the best, call them first. If you can’t see them, visit this clinic for care for the following non-life-threatening health concerns.
When you arrive, a nurse or doctor will assess how urgent your condition is. People with more serious needs are seen first. Medical staff can run tests like X-rays or bloodwork and treat many issues on-site. If you need more advanced care, they can arrange for an ambulance to take you to the hospital. Wait times depend on how urgently you need care.
Common Illnesses
- Coughs, colds, sore throat (see health advice for when to come)
- Ear infections
- Urinary tract infections (also available through pharmacy)
- Allergic reactions or asthma (if you have trouble breathing, call 911)
- Skin conditions (rashes, skin irritation, minor wounds or itchy spots)
- Stomach pain, nausea, vomiting, diarrhea and constipation
- Minor illnesses, fevers or infections in children
- Infections or abscesses
Minor Injuries
- Sprains and strains
- Broken bones or dislocations
- Casting or splinting
- Stitches for cuts
- Suture removal
- Objects in the eye
- Stabilizing you for hospital transport if needed
Reproductive and Sexual Health
- Pregnancy testing and options
- STI testing and treatment
- Support and care after sexual assault
Sign Up for a Doctor or Nurse Practitioner
If you don’t have a family doctor or nurse practitioner, you can register to be matched when one becomes available.
Visit: healthlinkbc.ca/health-connect-registry
When to use the Emergency Department (ER)
If you or someone in your care is experiencing a life-threatening medical condition or serious injury, do not hesitate to go to the nearest emergency department or call 9-1-1. To find examples of urgent medical conditions that require immediate care, visit islandhealth.ca/Find-Care.
489 Alberni Hwy
Parksville, B.C.
V9P 1J9
Urgent Care
Monday to Sunday 7:30 a.m. to 9:30 p.m.
Primary Care
Monday - Friday: 9 a.m. - 4:30 p.m.
By appointment
Main Medical Imaging Reception
Monday - Friday: 8 a.m. - 4:30 p.m.
Saturday: 9 a.m. - 4:30 p.m. (closed 1:00 -1:30 p.m.)
Sundays, Holidays and Observed Stats: Closed
Medical Imaging Booking
Monday - Friday: 8:30 a.m. - 4:30 p.m.
Saturday, Sunday, Holidays and Observed Stats: Closed
Mammography
Tuesday, Thursday and Fridays: 8 a.m. - 4 p.m.
Bone Mineral Density
Monday to Thursday: 8 a.m. - 4 p.m.
Ultrasound
Monday to Friday: 8 a.m. - 4 p.m.
Radiology X-Ray
Monday to Friday: 8 a.m. - 4:30 p.m.
Saturdays: 9 a.m. - 4:30 p.m. (limited spots)
Sundays, Holidays and Observed Stats: Closed to Outpatients. Patients seen from Urgent Care only
Outpatient Laboratory Services
Monday to Friday: 7:30 a.m. - 5:30 p.m.
Saturday: 7:30 a.m. to 3 p.m.
Specialty Services
Monday to Friday 8 a.m. - 4 p.m.
Mental health walk-in service
Monday to Friday: 10 a.m. – 6 p.m.
Environmental Health
Monday to Friday: 8:30 a.m. to 4:30 p.m.
Medical Day Care (support clinic)
7 days a week: 8 a.m. - 4 p.m. - appointments required
Heart Health
Echocardiography (Echo): 7:30 am to 4:30 p.m.
Electrodiagnostics (ECG & Holter): Monday to Friday 8:30 a.m. to 4:30 p.m.
Pacemaker: By appointment
Closed Saturday, Sunday and statutory holidays.
