Talk to your Case Manager about a respite stay at this location, then contact Centralized Respite Booking to book:
250-370-5602
1-866-977-5778 (Toll-free, Ext. 1)
If you do not have a Case Manager, contact Community Health Services.
2450 Back Rd
Courtenay, B.C.
V9N 8B5
Parking is free but limited.
Overhead lifts are available.
Take a tour of the facility you are attending. Ask questions about medications, billing, meals, visitations, and anything else that is on your mind.
You should also:
- Be clear about pick up and drop off times.
- Understand how billing works ahead of time.
- Complete any paperwork before you arrive.
- Cancel all community services for the duration of the stay.
- Label all client’s personal items (some locations have a labelling service).
- Check your location’s medication procedure.
- Be prepared to bring equipment you use at home such as walkers or custom items.
- Provide an information sheet about the client with some details on what they like and how to support them.
- Bring favourite photographs, blankets, and snacks to feel at home.
- Bring books, crosswords, and crafts the client enjoys.
Find information on long-term care visitor guidelines.
Please contact staff to learn more about visiting this location.
During influenza season (typically December-March), to help protect patients from the flu, all visitors will be expected to wear a mask in our facilities if they have not had a flu shot. For more information, please read our Influenza Protection Policy.
Provincial policy requires all visitors to be informed: "Violence, foul language and abusive behaviours are not acceptable. Verbal threats or acts of violence will not be tolerated and may result in removal from this facility and/or prosecution."
Power wheelchairs and scooters are not permitted.
Glacier View Lodge has three cats that reside at the facility, along with several birds. Residents’ pets can visit but not reside here. Visiting pets must be well-groomed, well-behaved, and have current vaccinations. Pet visitation volunteers participate in the BC Pets & Friends Program. Pet therapy dogs have undergone dog obedience training.
Smoking is not permitted inside a 10 metre perimeter of Glacier View Lodge premises. “Premises” is defined as property, all buildings, and out buildings of the Lodge.
Exit doors are secured with keypads.
Medications: Prior to the client’s stay, all medication must be blister-packed at Remedy Rx Pharmacy in Parksville and delivered to Glacier View Lodge. Medications administered by facility staff.
Laundry service: Staff will launder the client’s clothes, but all clothing must be labelled. Glacier View Lodge does offer labelling service for a $35 fee.
