Talk to your Case Manager about a respite stay at this location, then contact Centralized Respite Booking to book:
250-370-5602
1-866-977-5778 (Toll-free, Ext. 1)
If you do not have a Case Manager, contact Community Health Services.
1233 Kiwanis Cres
Nanaimo, B.C.
V9S 5Y1
8 a.m. - 8 p.m.
Parking is free but limited.
There is a limited availability of overhead lifts.
Take a tour of the facility you are attending. Ask questions about medications, billing, meals, visitations, and anything else that is on your mind.
You should also:
- Be clear about pick up and drop off times.
- Understand how billing works ahead of time.
- Complete any paperwork before you arrive.
- Cancel all community services for the duration of the stay.
- Label all client’s personal items (some locations have a labelling service).
- Check your location’s medication procedure.
- Be prepared to bring equipment you use at home such as walkers or custom items.
- Provide an information sheet about the client with some details on what they like and how to support them.
- Bring favourite photographs, blankets, and snacks to feel at home.
- Bring books, crosswords, and crafts the client enjoys.
Find information on long-term care visitor guidelines.
Please contact staff to learn more about visiting this location.
During influenza season (typically December-March), to help protect patients from the flu, all visitors will be expected to wear a mask in our facilities if they have not had a flu shot. For more information, please read our Influenza Protection Policy.
Provincial policy requires all visitors to be informed: "Violence, foul language and abusive behaviours are not acceptable. Verbal threats or acts of violence will not be tolerated and may result in removal from this facility and/or prosecution."
No outside scooters are permitted. Motorized wheelchairs are permitted.
Visiting pets are permitted in recognition of the benefit to the wellbeing of residents. Live-in pets are not permitted.
Kiwanis Village policy permits smoking of tobacco products or electric cigarettes by residents only in outdoor designated smoking areas. Visitors must smoke off-site.
The exit doors are secured with keypads.
A “Roam Alert” bracelet may be available for clients who are at risk of wandering.
Medications: All medications administered by staff. Please arrange medication delivery with staff.
Laundry service: Staff will launder the client’s clothes, but all clothing must be labelled prior to the client’s visit.
