Due to limited physician availability, Island Health is advising community residents and visitors to the area of changes to the operating hours for urgent care services at the Chemainus Health Care Centre (CHCC) during the month of November.
During this time, laboratory and medical imaging services at the CHCC will continue as usual.
Hours of operation for urgent care for the month of November are as follows:
| November 1 | Open 2 p.m. - 8 p.m. |
| November 2 | Open 8 a.m. - 2 p.m. |
| November 3 | No change, open 8 a.m. - 8 p.m. |
| November 4 | Open 8 a.m. - 2 p.m. |
| November 5 | Open 8 a.m. - 2 p.m. |
| November 6 | Open 8 a.m. - 2 p.m. |
| November 7 | Open 2 p.m. - 7 p.m. (edited) |
| November 8 | No change, open 8 a.m. - 8 p.m. |
| November 9 | No change, open 8 a.m. - 8 p.m. |
| November 10 | No change, open 8 a.m. - 8 p.m. |
| November 11 | Open 8 a.m. - 2 p.m. |
| November 12 | No change, open 8 a.m. - 8 p.m. |
| November 13 | Closed |
| November 14 | No change, open 8 a.m. - 8 p.m. |
| November 15 | Open 8 a.m. - 2 p.m. |
| November 16 | Closed |
| November 17 | Closed |
| November 18 | Closed |
| November 19 | Open 8 a.m. - 2 p.m. |
| November 20 | Open 8 a.m. - 2 p.m. |
| November 21 | No change, open 8 a.m. - 8 p.m. |
| November 22 | Open 2 p.m. - 8 p.m. |
| November 23 | Closed |
| November 24 | No change, open 8 a.m. - 8 p.m. |
| November 25 | No change, open 8 a.m. - 8 p.m. |
| November 26 | No change, open 8 a.m. - 8 p.m. |
| November 27 | No change, open 8 a.m. - 8 p.m. |
| November 28 | Open 8 a.m. - 2 p.m |
| November 29 | Open 8 a.m. - 2 p.m. |
| November 30 | Open 2 p.m. - 8 p.m. |
During the hours when urgent care at CHCC is not open, people should proceed to the Ladysmith Community Health Centre (15km away) or Cowichan District Hospital (20 km away). During the hours when CHCC is not open, Island Health will allocate additional resources to Ladysmith and Cowichan to support staff and patients.
Island Health is continuing work to secure additional physician coverage for November, which may result in adjustments to CHCC urgent care hours of operation. Residents and visitors to the area can call ahead to the CHCC for up-to-date information at 250-737-2040 ext. 42227 or check for updates on the Island Health website.
Anyone experiencing a medical emergency should call 911 or, if possible, proceed to the nearest Emergency Department.
If you are unsure if you are experiencing a medical situation requiring a visit to an emergency department, confidential health information and advice from a registered nurse is available toll free, 24/7 by calling HealthLink BC at 811.
Island Health acknowledges this is not an ideal situation for the community and we sincerely apologize for any inconvenience experienced by this temporary service interruption.