Aberdeen Respite Care

Talk to your Case Manager about a respite stay at this location, then contact Centralized Respite Booking to book:

250-370-5602
1-866-977-5778 (Toll-free, Ext. 1) 

If you do not have a Case Manager, contact Community Health Services.

1450 Hillside Ave
Victoria, B.C. 
V8T 2B7

Visiting Hours

9 a.m. - 9 p.m.

Parking

There are paid parking lots, and options for special permits and parking exemptions. For more parking information, visit the Island Health Parking Services webpage.

View parking map.

Accessibility

Overhead lifts are available. The client must bring their own split clothing.

Bus Route/Transit

Take BC Transit #4 bus

Preparing for Your Visit

Take a tour of the facility you are attending. Ask questions about medications, billing, meals, visitations, and anything else that is on your mind.

You should also:

  • Be clear about pick up and drop off times.
  • Understand how billing works ahead of time.
  • Complete any paperwork before you arrive.
  • Cancel all community services for the duration of the stay. 
  • Label all client’s personal items (some locations have a labelling service).
  • Check your location’s medication procedure.
  • Be prepared to bring equipment you use at home such as walkers or custom items.
  • Provide an information sheet about the client with some details on what they like and how to support them.
  • Bring favourite photographs, blankets, and snacks to feel at home.
  • Bring books, crosswords, and crafts the client enjoys.
Visitors and Caregivers

Find information on long-term care visitor guidelines.

Please contact staff to learn more about visiting this location.

During influenza season (typically December-March), to help protect patients from the flu, all visitors will be expected to wear a mask in our facilities if they have not had a flu shot. For more information, please read our Influenza Protection Policy.

Provincial policy requires all visitors to be informed:  "Violence, foul language and abusive behaviours are not acceptable. Verbal threats or acts of violence will not be tolerated and may result in removal from this facility and/or prosecution."

Motorized Scooter Policy

Motorized scooters are not permitted. Power wheelchairs are permitted following on-site assessment and approval.

Pet Policy

As per Island Health policy. Regular visits by approved pet therapy animals.

Aberdeen Hospital long-term care welcomes visiting pets and recognizes the importance and value that pets have for many people.  

Family members and other visitors who wish to bring in their dog or other pet when visiting a resident should understand the following requirements:  

  • Visiting pets must be clean, free of fleas, vaccinated, free of open sores, well behaved and quiet.  
  • Visiting dogs must be controlled on leash at all times during their visit and any other type of pet must be carried in the appropriate cage or carrying case.
  • Visiting pets are not allowed in the dining rooms or any areas where food is prepared.  
  • Visitors with pets that are not meeting these requirements will be asked to remove the pet from the facility immediately. 
Smoking Policy

Smoking is only permitted if the client is able to independently smoke in the designated smoking area, which is located outdoors.

Safety/Security Features

No unit security.

Aberdeen does not accept any wanderers, opportunistic or determined elopers or people with behavioural problems.

Any Other Amenities

Medications: Medications administered by facility staff.

Laundry Service: Staff will launder the client’s clothes, but all clothing must be labelled prior to the client’s visit.

Oxygen Supply: Client must bring own portable tanks. Location can manage BiPAP. 

Bariatric Respite Care: Location has necessary bariatric equipment.

Community

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Sooke Region, West Shore & Urban Greater Victoria