Westhaven Respite Care

Talk to your Case Manager about a respite stay at this location, then contact Centralized Respite Booking to book:

250-370-5602
1-866-977-5778 (Toll-free, Ext. 1) 

If you do not have a Case Manager, contact Community Health Services.

 

3949 Port Alberni Highway
Port Alberni, B.C.
V9Y 4S1
 

Visiting Hours

9 a.m. - 9 p.m.

Parking

Parking is free but limited. 

Accessibility

Overhead lifts are available, and mobile lifts are available upon request.

Preparing for Your Visit

Take a tour of the facility you are attending. Ask questions about medications, billing, meals, visitations, and anything else that is on your mind.

You should also:

  • Be clear about pick up and drop off times.
  • Understand how billing works ahead of time.
  • Complete any paperwork before you arrive.
  • Cancel all community services for the duration of the stay. 
  • Label all client’s personal items (some locations have a labelling service).
  • Check your location’s medication procedure.
  • Be prepared to bring equipment you use at home such as walkers or custom items.
  • Provide an information sheet about the client with some details on what they like and how to support them.
  • Bring favourite photographs, blankets, and snacks to feel at home.
  • Bring books, crosswords, and crafts the client enjoys.
Visitors and Caregivers

Find information on long-term care visitor guidelines.

During influenza season (typically December-March), to help protect patients from the flu, all visitors will be expected to wear a mask in our facilities if they have not had a flu shot. For more information, please read our Influenza Protection Policy.

Provincial policy requires all visitors to be informed:  "Violence, foul language and abusive behaviours are not acceptable. Verbal threats or acts of violence will not be tolerated and may result in removal from this facility and/or prosecution."

Motorized Scooter Policy

Wheelchairs are permitted. Scooters require prior occupational therapist approval.

Smoking Policy

Smoking is not permitted. 

Safety/Security Features

No security for exit doors.

Any Other Amenities

Medications: All medications administered by staff.
Laundry service: The client (or someone they know) must launder the client’s clothes.