Patients and visitors

Find information to help you prepare for a hospital stay or visit a loved one at an Island Health facility. Visiting hours may vary by unit — please contact the hospital directly to confirm current hours.

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Coming for care? Start here to get ready for your visit and know what to expect.
Find information about hospital bills, long-term care fees, and other health service charges.
Start here to find your health records, see your test results, and stay connected to your care.
Looking for information or not sure who to contact?
Patients coming to an Island Health location can access interpreting services on demand when getting care. The service is also available for virtual care appointments.
Information about parking at Island Health locations.
Prepare for your visit, understand your rights, and plan for going home.
Your feedback helps improve care, services, and patient experience across Island Health. We want to hear from you.
What to expect before, during, and after your visit.