Hearing Program

We provide follow-up services or link individuals to appropriate services, as needed.

Services

  • assessment and monitoring of hearing levels
  • hearing screening for all newborn babies
  • hearing screening for all kindergarten students
  • evaluation and fitting of hearing aids and FM equipment
  • client and caregiver counselling and education about hearing loss and hearing aids
  • school student support for children who use hearing aids and/or FM equipment
  • respond to general enquiries about hearing and hearing services
  • workshops for families, caregivers, educators and other professionals

Population Served

  • children, from birth to 19 years, 11 months 
  • adults who receive funding through the Ministry of Social Development, who live in the Capital Region
  • people of any age who have developmental delay and who live on Vancouver Island

General Information on Hearing Program

Referral Required?
Required
How to get a Referral

Parents may self-refer for children aged birth to 19 years and can call the clinic directly for appointments.

Referrals are accepted for all clients from Public Health Nurses, Physicians, Speech-Language Pathologists and other community agencies/professionals.

Contact Us

Victoria Hearing Clinic

Referral Form

1947 Cook St
Victoria, B.C.
V8T 3P7
250-388-2250 
Fax: 250-388-2272
Hearing_Clinic@islandhealth.ca 

West Shore Hearing Clinic

Referral Form

345 Wale Rd
Victoria, B.C.
V9B 6X2 
250-519-3490 
Fax: 250-519-3491
Hearing_Clinic@islandhealth.ca 

Nanaimo Hearing Clinic

Referral Form

1665 Grant Ave
Nanaimo, B.C.
V9S 5K7
250-755-6269
Toll Free: 1-877-370-8699
Fax: 250-755-6260
NanaimoHearing@islandhealth.ca

Courtenay Hearing Clinic

Referral Form

104 - 501 4th St
Courtenay, B.C. 
V9N 1H3
250-331-8526
Toll Free: 1-877-370-8699
Fax: 250-331-8527
CourtenayHearing@islandhealth.ca

Hours of Operation
Victoria Hearing Clinic

Monday - Friday: 8:30 a.m. - 4:30 p.m.

West Shore Hearing Clinic

Monday - Friday: 8:30 a.m. - 4:30 p.m.

Learn About

BoosterBuddy Mobile App
Child Abuse & Neglect
Child Care
Getting Help During a Mental Health Crisis - For Children & Youth
Head Lice
Healthy Body
Healthy Mind
Healthy Schools
Healthy Sexuality
Mental Health for Children & Youth
Preschool Age Children (0-5 years old)
Preschool Age Health
Preschool Age Safety
Resources for Children & Youth Mental Health
School Age Children (5 to 19 years old)
School Age Development
School Age Health
School Age Safety
Toddler Health
Toddler Resources
Toddler Safety
Youth Resources

News & Events

Applications open for 2025 Youth Harm Reduction Award

Applications open for 2025 Youth Harm Reduction Award

Calling all youth in the Island Health region with a passion for innovative approaches to the toxic drug crisis. Have you, or another young person you know, worked on a project in the past year that focused on reducing harms related to unregulated substances? 

Read more

three young people doing arts and crafts

Applications call for Youth Resilience Grants – a partnership of Island Health and Pacific Public Health Foundation

For the first time, Island Health and PPHF are partnering to allocate up to $450,000 for the Youth Resilience Grants program. These grants aim to help improve mental well-being and build youth resilience to challenging life events.

Read more

group of children lying in a circle

Whooping cough resurgence prompts vaccination reminder

With the resurgence of a vaccine-preventable disease in Canada, Island Health Public Health is encouraging everyone to ensure they’re up to date with their vaccinations.

Read more