Contact Us
Access to subsidized residential care is coordinated by Island Health staff.
Please do not contact the Operator directly regarding subsidized long-term care. For more information on subsidized long-term care, contact an Island Health Community Health Services office near you.
For information on private residential care, please refer to the Seniors Housing Directory of BC.
555 Herald St
Victoria, B.C.
V8W 1S5
250-381-4322
Operator
Victoria Chinatown Care Society
Accreditation Status
Accreditation is an external peer review process to assess and improve the services health care organizations provide to their patients and clients, based on standards of excellence set by Accreditation Canada. For more information, visit: http://www.accreditation.ca/.
Capacity
Publicly Subsidized Units: 31
Private-Pay Units: 0
Building Description
31 bed facility with garden patio located downtown in Chinatown.
Building Amenities
One large lounge, two small lounges, outside garden courtyard, main floor dining room and home cooked Chinese meals.
Neighbourhood/Community Amenities
Located in the heart of Chinatown, the Centre draws on the community's rich culture, unique foods, activities and social programs.
Philosophy of Care
Person and family centered care, culturally sensitive to Chinese culture.
Type of Accommodation
30 single rooms each with a two piece bathroom, one double room with a two piece bathroom. Tub room on each resident floor and one shower available.
Cost
Residents pay up to 80% of their after tax income which covers the cost of food and accommodation.
Special Recreational Opportunities
Outings, chair chi, singing, Chinese opera, mah jong, music therapy, baking, calligraphy, painting, church visitors, walks in Chinatown, volunteers working with groups and one-on-one.
Accessibility
Wheelchair accessible.
Motorized Scooter Policy
No motorized scooters.
Pet Policy
Therapy animals may visit scheduled through the Activity Coordinator.
Smoking Policy
No smoking on premises.
Safety/Security Features
- Code key access
- 24 hour nursing care
- cameras monitoring all entrances
Any Other Amenities
Chinese cultural activities, languages, staff and food.
Visiting Information
Find information on long-term care visitor guidelines.
Please contact staff to learn more about visiting this location.
During influenza season (typically December-March), to help protect patients from the flu, all visitors will be expected to wear a mask in our facilities if they have not had a flu shot. For more information, please read our Influenza Protection Policy.
Provincial policy requires all visitors to be informed: "Violence, foul language and abusive behaviours are not acceptable. Verbal threats or acts of violence will not be tolerated and may result in removal from this facility and/or prosecution."