Telehealth uses Island Health’s secure video conferencing technology and private network. It connects patients to health care services in dedicated rooms across the Island. Telehealth visits are arranged through your health care provider or Island Health care team. Telehealth staff cannot make referrals for patients to Telehealth or other Virtual Care services.
Telehealth is one of several Virtual Care services supported at Island Health. It provides an option for patients who are unable or are uncomfortable using technology to connect to their health care providers.
Telehealth is voluntary and aims to create a similar experience to in-person consultations. Patients are encouraged to bring family members, friends or caregivers with them to their Telehealth session.
Telehealth appointments can only be arranged through your health care provider or Island Health care team. Island Health Telehealth staff are NOT able to accept direct requests for appointments from the public.
For information and wayfinding material for Island Health Telehealth locations, please visit the Telehealth Locations Page.
A map of the Island Health Telehealth locations is also available. Map not visible? Try using a different browser. Note that Telehealth is also offered in many locations across British Columbia. Out of province clinicians may also deliver services ‘virtually’.
Health care providers determine if Telehealth is suitable for their patients. Please speak with your health care provider to understand if Telehealth may be appropriate for you.
Faces of Telehealth is a collection of short articles featuring the uses and benefits of Telehealth. Patients, clinicians and administrators share their experiences with Island Health Telehealth in this online magazine.
In this series of videos, Island Health patients and healthcare providers share their experience using Telehealth.
If you are an Island Health provider, please visit our Internal Website. Here you will find information and links to our intake process for new requests to onboard virtual care into your practice. Note that the internal website requires Intranet access.
Telehealth appointments can only be arranged through your health care provider or Island Health specialist clinic. Telehealth staff are not able to accept direct appointment requests from the public.
PLEASE NOTE: Telehealth appointments can only be arranged through your health care provider or Island Health specialist clinic. Telehealth staff are not able to accept direct appointment requests from the public.
If you are looking for health information or care, please contact HealthLink BC (8-1-1) or your regular care provider.
IM/IT, Memorial Pavillion
Royal Jubilee Hospital
1952 Bay St
Victoria, B.C.
V8R 1J8
virtualcare@islandhealth.ca
If you have recently attended a Telehealth appointment and would like to provide us feedback, please complete our survey.
