Proxy access allows a third party to access someone else's MyHealth account when the individual has consented, or the individual is authorized to act on their behalf. This includes access to health information for a child/minor, adolescent or adult.
How to Request Access to Someone Else's Record in MyHealth
To request access to someone else's record in MyHealth complete the Request Access to Someone Else’s Account form.
Send the completed form to:
- MyHealth@islandhealth.ca,
- In person at any Island Health Hospital Main Admitting Desk, or
- To the Health Records Department, Victoria General Hospital, 1 Hospital Way, Victoria BC, V8Z 6R5.
How to Remove a Proxy from your MyHealth Account
To request removal of a proxy from your MyHealth account, complete the Request for Proxy Removal from a MyHealth Account form.
Send the completed form to:
- MyHealth@islandhealth.ca,
- In person at any Island Health Hospital Main Admitting Desk, or
- To the Health Records Department, Victoria General Hospital, 1 Hospital Way, Victoria BC, V9Z 6R5.
Definitions
Proxy: Person who has permission to access information or make medical decisions on someone else's behalf.
Child/Minor: Person between 0-11 years old whose parent or legal guardian access their information rights on the child/minor’s behalf.
Adolescent: Person between 12-18 years old.
- Incapable Adolescent: Person between 12-18 years old deemed as not sufficiently mature to make health care decisions by the adolescent’s primary care provider.
- Mature Adolescent: Person between 12-18 years old, deemed 'mature' by the adolescent’s primary care provider.
Adult: Person 19 years of age or older who is capable of making their own health care decisions.
- Incapable Adult: Person 19 years of age or older who is incapable of exercising their information rights due to permanent or temporary mental impairment.
Frequently Asked Questions
Related Legislation