Learn About
News & Events

Pay parking resumes March 4, 2022
Effective March 4, 2022, pay parking will resume at all Island Health sites that previously had pay parking in place.
Assisted Living supports your independence and helps you continue to live in the community. Subsidized Assisted Living is provided in partnership with private for-profit and non-profit operators.
Assisted Living is for individuals who can live independently but require support with some personal assistance and daily living tasks. This service can include:
For more about Assisted Living in British Columbia, visit the Office of the Assisted Living Registrar.
For more about subsidized Assisted Living at Island Health, visit the Assisted Living Options and Assisted Living Locations.
You can contact your Case Manager about accessing these services. If you do not have a Case Manager, call our Community Access Line and they will help you.
Phones are answered seven days a week, 365 days of the year.
South Island: 8:30 a.m. - 10:30 p.m. 250-388-2273 / 1-888-533-2273
Centre Island: 8:30 a.m. - 8 p.m. 250-739-5749 / 1-877-734-4101
North Island: 8:30 a.m. - 6 p.m. 250-331-8570 / 1-866-928-4988
Contact your Case Manager about accessing these services. If you do not have a Case Manager, call our Community Access Line and they will help you.
Phones are answered seven days a week, 365 days of the year.
South Island: 8:30 a.m. - 10:30 p.m. 250-388-2273 / 1-888-533-2273
Centre Island: 8:30 a.m. - 8 p.m. 250-739-5749 / 1-877-734-4101
North Island: 8:30 a.m. - 6 p.m. 250-331-8570 / 1-866-928-4988
The BC Ministry of Health sets the eligibility requirements for our services and programs. Services and programs with costs attached have program-specific eligibility requirements.
Visit our Accessing Community Health Services webpage to learn more about access and eligibility.
The cost of assisted living is calculated at 70% of your net income. Each subsidized site has additional costs for utilities. You can ask about these costs at each Assisted Living site you are considering.
Visit our Indigenous Health Services web pages, Indigenous Health Topics web pages, and Indigenous Health Resources for support and information.
Access our 2SLGBTQIA+ Community Resources web page and the Gender Diverse & 2SLGBTQIA+ Health Services web page for local care and support.
Patients coming to an Island Health location can get interpreting services on-demand in the language they need during their appointment or visit.
The service is also available to patients attending virtual care appointments.
Learn more by visiting our Interpreting Services web page.
Community Health Services Brochure
Please note: Services and programs vary between communities. We will make every effort to meet your individual care needs with the local resources available.