Assisted Living Services

Assisted Living supports your independence and helps you continue to live in the community. Subsidized Assisted Living is provided in partnership with private for-profit and non-profit operators. 

Assisted Living is for individuals who can live independently but require support with some personal assistance and daily living tasks. This service can include:

  • Accommodation
  • Hospitality services (meals, housekeeping, recreation supports, emergency response)
  • Personal care and/or medication management assistance

For more about Assisted Living in British Columbia, visit the Office of the Assisted Living Registrar.

For more about subsidized Assisted Living at Island Health, visit the Assisted Living Options and Assisted Living Locations.

You can contact your Case Manager about accessing these services. If you do not have a Case Manager, call our Community Access Line and they will help you.

Phones are answered seven days a week, 365 days of the year.

South Island: 8:30 a.m. - 10:30 p.m. 250-388-2273 1-888-533-2273
Centre Island: 8:30 a.m. - 8 p.m. 250-739-5749 / 1-877-734-4101
North Island: 8:30 a.m. - 6 p.m. 250-331-8570 / 1-866-928-4988

Eligibility and Accessing Services

Contact your Case Manager about accessing these services. If you do not have a Case Manager, call our Community Access Line and they will help you.

Phones are answered seven days a week, 365 days of the year.

South Island: 8:30 a.m. - 10:30 p.m. 250-388-2273 1-888-533-2273
Centre Island: 8:30 a.m. - 8 p.m. 250-739-5749 / 1-877-734-4101
North Island: 8:30 a.m. - 6 p.m. 250-331-8570 / 1-866-928-4988

The BC Ministry of Health sets the eligibility requirements for our services and programs. Services and programs with costs attached have program-specific eligibility requirements. 

Visit our Accessing Community Health Services webpage to learn more about access and eligibility.

Costs

The cost of assisted living is calculated at 70% of your net income. Each subsidized site has additional costs for utilities. You can ask about these costs at each Assisted Living site you are considering.

Indigenous Health

Visit our Indigenous Health Services web pagesIndigenous Health Topics web pages, and Indigenous Health Resources for support and information.

2SLGBTQIA+ Community

Access our 2SLGBTQIA+ Community Resources web page and the Gender Diverse & 2SLGBTQIA+ Health Services web page for local care and support.

English as a Foreign Language

Patients coming to an Island Health location can get interpreting services on-demand in the language they need during their appointment or visit.

The service is also available to patients attending virtual care appointments.

Learn more by visiting our Interpreting Services web page.

Printable Materials

Community Health Services Brochure

Facility Respite Care

Home Support Services Brochure

Let's Get You Home Brochure

Wellness Monitoring Program 

Working Together Booklet

Please note: Services and programs vary between communities. We will make every effort to meet your individual care needs with the local resources available.

General Information on Assisted Living Services

Referral Required?
Not required

Learn About

News & Events

parking sign

Pay parking resumes March 4, 2022

Effective March 4, 2022, pay parking will resume at all Island Health sites that previously had pay parking in place. 

Read more

Caring for the Vulnerable

Caring for the Vulnerable

Healthcare professionals provide care in many settings, including hospitals, clinics, schools and people’s homes, but for those individuals who don’t have a fixed address and require care, some community health services staff go to them. 

Read more

People unveiling a truth and reconciliation plaque.

Island Health Magazine Fall 2021

Read articles on building resilience in children; how loneliness impacts health; tips and recipes for healthy to-go lunches; information about IBD and a feature about patient partners.

Read more