Assisted Living supports your independence and helps you continue to live in the community. Subsidized Assisted Living is provided in partnership with private for-profit and non-profit operators.
Assisted Living is for individuals who can live independently but require support with some personal assistance and daily living tasks. This service can include:
- Accommodation
- Hospitality services (meals, housekeeping, recreation supports, emergency response)
- Personal care and/or medication management assistance
For more about Assisted Living in British Columbia, visit the Office of the Assisted Living Registrar.
For more about subsidized Assisted Living at Island Health, visit the Assisted Living Options and Assisted Living Locations.
You can contact your Case Manager about accessing these services. If you do not have a Case Manager, call our Community Access Line and they will help you.
Phones are answered seven days a week, 365 days of the year.
South Island: 8:30 a.m. - 10:30 p.m. 250-388-2273 / 1-888-533-2273
Centre Island: 8:30 a.m. - 8 p.m. 250-739-5749 / 1-877-734-4101
North Island: 8:30 a.m. - 6 p.m. 250-331-8570 / 1-866-928-4988
- Eligibility and Accessing Services
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Contact your Case Manager about accessing these services. If you do not have a Case Manager, call our Community Access Line and they will help you.
Phones are answered seven days a week, 365 days of the year.
South Island: 8:30 a.m. - 10:30 p.m. 250-388-2273 / 1-888-533-2273
Centre Island: 8:30 a.m. - 8 p.m. 250-739-5749 / 1-877-734-4101
North Island: 8:30 a.m. - 6 p.m. 250-331-8570 / 1-866-928-4988
The BC Ministry of Health sets the eligibility requirements for our services and programs. Services and programs with costs attached have program-specific eligibility requirements.
Visit our Accessing Community Health Services webpage to learn more about access and eligibility.
- Costs
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The cost of assisted living is calculated at 70% of your net income. Each subsidized site has additional costs for utilities. You can ask about these costs at each Assisted Living site you are considering.
- Indigenous Health
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Visit our Indigenous Health Services web pages, Indigenous Health Topics web pages, and Indigenous Health Resources for support and information.
- 2SLGBTQIA+ Community
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Access our 2SLGBTQIA+ Community Resources web page and the Gender Diverse & 2SLGBTQIA+ Health Services web page for local care and support.
- English as a Foreign Language
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Patients coming to an Island Health location can get interpreting services on-demand in the language they need during their appointment or visit.
The service is also available to patients attending virtual care appointments.
Learn more by visiting our Interpreting Services web page.
- Printable Materials
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Community Health Services Brochure
Facility Respite Care
Home Support Services Brochure
Let's Get You Home Brochure
Wellness Monitoring Program
Working Together Booklet
Please note: Services and programs vary between communities. We will make every effort to meet your individual care needs with the local resources available.
