Outreach Services

Outreach teams work in communities and offer accessible services to people who are facing significant challenges related to mental health and substance use. Outreach teams provide support in a variety of settings, such as in encampments, supportive housing and other community settings. These teams meet their clients where they are without requiring a visit to a healthcare facility. 
 
Services provided by outreach teams vary and may include:

  • Mental health and substance use assessment and services, including medication administration.
  • Connection and referral to community services.
  • Access to cultural and traditional healing practices.
  • Harm reduction supplies.

No referral is required to access outreach services. Please contact your local Mental Health and Substance Use team for more information.  

For access to crisis services, call the Vancouver Island Crisis Line at 1-888-494-3888.

Additional Team-Based Care and Recovery Services and Counselling, Treatment and Recovery services are also available. 

General Information on Outreach Services

Referral Required?
Not required

News & Events

image of Beth Haywood, peer coordinator

Connection is cornerstone for peer coordinator Beth in her substance use recovery journey

For Beth Haywood, connection was more than support—it was survival. Now six years sober and a peer coordinator with Island Health, she credits the life-changing relationships she made along the way as the cornerstone of  her recovery. 

Read more

image with text changing the narrative on suicide

Spreading the supports: Island Health grant to help expansion of youth suicide prevention program

A youth suicide prevention program that has supported thousands of young people in Greater Victoria is expanding to more school districts on Vancouver Island, thanks in part to an Island Health Community Wellness Grant Program.

Read more

group of people holding hands in a circle

Adults experiencing mental health challenges benefit from Island Health’s Bridging Care Program

People with acute and severe mental health challenges, which are significantly impacting their day to day lives, are receiving the care and supports they need to improve their quality of life through Island Health’s Bridging Care Program.

Read more