Emergency Care / Call 9-1-1
Life-threatening or serious emergencies such as chest pain, stroke, overdose, or severe injury
Same-Day & Next-Day Care
See a health provider in-person at an Island Health clinic. Most clinics require an appointment – call ahead to book.
Family Doctor or Nurse Practitioner
If you have a family doctor or nurse practitioner, call your clinic. Ask if you can see someone today, tomorrow or after-hours.
Talk to a Nurse / Call 8-1-1
Call 8-1-1 for non-emergency health advice. Available 24 hours a day, 7 days a week.
Pharmacy Services
Get fast help with things like UTIs, pink eye, shingles, prescription refills, and vaccines.
See a Doctor or Nurse Online (Virtual Care)
Talk to a doctor, nurse practitioner, or other health professional by phone or video anywhere in B.C.
Sexual Assault Care in the ED
Get help after sexual or relationship violence. You can go to the ED up to 7 days after to see a forensic nurse. No police unless you ask.
Care without a Family Doctor or Nurse Practitioner
You can still get care at clinics, pharmacies, online, and from community services across the Island.
Home Care Services
Get help with ongoing health needs, daily tasks, nursing and rehabilitation, end-of-life support and more.
If it's life-threatening, you won't have to wait
- When you’ll be seen depends on how urgent your condition is. Life-threatening cases are seen first.
- The wait time is an estimate, not a live number. It’s based on patterns from the past 8 weeks, showing how long people usually wait at that ER, at that time of day.
- Most people are seen sooner than the time shown. The estimate reflects how long it takes for 9 out of 10 people to be seen.
- “Wait time not available” means the estimate may not match what’s happening right now. We’ve paused it temporarily until the number more closely reflects current conditions.