NSWOC Clinic
The Royal Jubilee Hospital NSWOC Clinic provides outpatient ostomy services, in addition to inpatient ostomy support and complex wound and continence consultations at RJH & VGH as able. The clinic is staffed by NSWOC certified nurses (Nurses Specialized in Wound, Ostomy & Continence).
How to get a Referral
Outpatient ostomy services can be requested from clients, family members, and community nurses by calling the clinic directly.
Inpatient referrals are accepted from Physicians and Allied Health team members. Please complete and submit the NSWOC Referral Form.
The Royal Jubilee NSWOC Clinic is located in Clinic 3, Diagnostic & Treatment (D&T) Centre. Enter the D&T building via the Main Entrance, beside Emergency. Pass the Patient Information Desk, and then turn left down the vaulted corridor of outpatient clinics. Clinic 3 is located on the main level.
Royal Jubilee Hospital
Diagnostic & Treatment Centre, Clinic 3
1952 Bay Street
Victoria, BC V8R 1J8
Contact Us
If you require assistance with your ostomy, or have questions about your procedure or appointment time, please contact the NSWOC Clinic at 250-370-8235.
Hours of Operation
Monday-Friday 8:00am-3:30pm
Closed weekends and statutory holidays
Preparing for Your Visit
- Expect to spend approximately 1 hour at the clinic. Please arrange parking accordingly. Parking is limited at the site; allow extra time to navigate this.
- Unless indicated by the specialist, there is generally no preparation required.
- If possible, please bring a current medication list.
- If you require extra assistance to ambulate, change clothes and/or for toileting, please ensure that a caregiver accompanies you to your visit.
- If assistance with translation is required, bringing a family member or friend to translate is encouraged. Island Health will provide translation services over the phone if required.
After Your Visit
- A follow up appointment may or may not be required. The NSWOC nurse will provide direction as indicated.