Plastic Urgent Access Clinic
The Royal Jubilee Hospital Plastic Urgent Access Clinic provides specialized medical consultation, assessment, and treatment under the care of a Plastic Surgeon to assist in the diagnosis and management of your medical condition or injury.
How to get a Referral
The Plastic Urgent Access Clinic does not accept referrals directly from Primary Care Providers. Referrals are accepted from Emergency Room Physicians only, at the direction of the Plastic Surgeon on-call after receiving a consult request.
The Royal Jubilee Hospital Plastic Urgent Access Clinic is located in Clinic 3, Diagnostic & Treatment (D&T) Centre. Enter the D&T building via the Main Entrance, beside Emergency. Pass the Patient Information Desk, and then turn left down the vaulted corridor of outpatient clinics. Clinic 3 is located on the main level.
Royal Jubilee Hospital
Diagnostic & Treatment Centre, Clinic 3
1952 Bay Street
Victoria, BC V8R 1J8
Contact Us
If you have questions about your procedure or appointment time, please contact the Plastic Surgeon's office directly prior to your appointment date.
Plastic Urgent Access Clinic: 250-370-8619
Hours of Operation
Monday: 1:00pm-5:00pm
Tuesday 8:00am-12:00pm (second and fourth Tuesdays of the month)
Thursday: 8:00am-12:00pm
Closed on weekends and statutory holidays
Preparing for Your Visit
- Expect to spend approximately 1 hour at the clinic. Please arrange parking accordingly. Parking is limited at the site; allow extra time to navigate this.
- Unless indicated by the specialist, there is generally no preparation required.
- X-rays or additional diagnostic testing may occur.
- The surgeon may take a detailed medical history or perform a physical exam. If possible, please bring a current medication list.
- A medical student or resident may participate in your appointment.
- Patients may occur costs for supplies. Patients will be made aware of any costs associated with treatment and will sign a billing invoice prior to application of casting/bracing materials when applicable.
- If you require extra assistance to ambulate, change clothes and/or for toileting, please ensure that a caregiver accompanies you to your visit.
- If assistance with translation is required, bringing a family member or friend to translate is encouraged. Island Health will provide translation services over the phone if required.
After Your Visit
- A follow up appointment may or may not be required. Please refer to the physician's specific discharge instructions pertaining to your procedure.